TERMS AND CONDITIONS
Does not apply to our Fax Order service.

Booking
A $500 non refundable deposit is required to reserve a catering date and will be deducted from total balance due.

Guaranteed Attendance
The final count and menu must be confirmed no later then 21 days prior to the event unless agreed upon by both parties. This is your guaranteed attendance and what you will be charged for your event. With confirmation a 30% deposit of the total balance due is required. This deposit will be deducted from final amount due. This deposit is nonrefundable.

Payment
Creations accepts all forms of payment. Final balance minus all deposits and prepayments is due 24 hours before event unless payment is personal or company check then the final balance is due 72 hours in advance of event date.

Timeline
A delivery time, start time and end time must be established for your event. Additional fees may be incurred if event goes beyond the agreed upon end time.

Cancellation by client or venue
All prepayments and deposits are forfeited if you, the client, cancel the event at any time. Creations will apply the entire balance of your deposits and prepayments, less $500.00 towards another event occurring within 90 days of the original event date. This is subject to Creations availability. All costs are subject to change.

Cancellation by Creations - The Catering Company
Creations reserves the right to terminate this contract for any reason. If Creations terminates this contract all deposits and prepayments will be returned in full within 10 days.

Site Access
At any venue, the facility provisions will be reviewed and the responsibility of Creations to notify client of setup/cleanup time necessary and setup/cleanup cost for the event. It is client's responsibility to provide contact information for the site to Creations and have the site available in a timely matter the day of the event. A home party will require site access of a minimum of an hour before start of event.  The site fee is separate from Creations fees and is not included in Creations pricing.

Staff
Creations will provide all staff for the event in regards to the catering of the food and agreed upon setup and cleanup for the event. You may be billed for additional staff hours if your event does not adhere to the agreed upon timeline. Server cost is $18.00 per hour, bartender cost is at $25.00 per hour, chef/attendant cost is at $25.00 per hour.

Rentals
You may provide all or part of your own rental items for your event. Creations can give you an estimated cost and list of rentals for your event upon client's request. You may change/cancel at anytime. However, certain items may incur cancellation fees. If Creations is coordinating rentals on your behalf through a rental company, you will be required to pay the rental company directly. Any loss or damage of rentals will be billed to you after your event.

Damage
Creations assumes no responsibility for any damage or loss of any merchandise, equipment, furniture, clothing or other valuables prior to, during or after the event. We will do everything possible to ensure that all your supplies, rentals and equipment are cared for and maintained in good working order and without damage. Creations reserves the right to charge for any missing or damaged equipment and/or rentals, provided by Creations, attributed to individuals attending the event.

Third Party Liability
Creations assumes no responsibility for the conduct of guests, members and third parties hired to provide services.

Fees
There will be Gratuity (16%), Service (4%) and any applicable taxes added accordingly to each event. At client's discretion, any extra tip/gratuity will go directly to the service staff.